Introduction

Welcome to our new online support centre page!

This page was designed for you to help you find important information relevant to your online studies quickly.

Please take some time to find your way around the website and find out where to find information useful for you. In case you need information that goes beyond what is delivered here, please feel free to contact your Student Support using chat support, which is the red speech bubble in the right bottom corner of this page.

What to expect

How Will You Learn

We provide you with access to a wide range of study materials to ensure that you enjoy a truly interactive and comprehensive learning experience. Click the link for an overview of the educational tools we provide, but please refer to the programme specifications for detailed information on the specific course content and features provided.

What to Expect in the First Term: A Guide for New Students

Your first task is to become familiar with all the materials on this website.
On the official start date of the term, you will receive an email with a link to access your first module(s). You will also see the module appear on your dashboard in Canvas.
Start studying! Follow the sections of your module in sequential order.

Student Code of Expectations

As a student of InterActive, you commit to the following Student Code of Expectations:

A willingness to participate actively in the intellectual environment, sharing responsibility for your development as an independent learner.
That you make the most of the opportunities for academic and personal development.
That you become an active member of our learning community, participating in discussions and completing your coursework.
That you submit your work on time and ensure that it is your own
That you remain informed by using information that we provide you, such as handbooks and timetables.
A willingness to reflect on your academic progress, seeking advice and support where necessary and keeping us informed of any circumstances that might affect your ability to perform at your best.

Support Contacts

If you would like to speak to our Support Team, or if you have any queries or technical issues regarding the online learning platform itself, do not hesitate to contact our Student Support team by clicking on the LiveChat icon, located in the bottom right corner of the screen. It will start a conversation with the member of our Student Support department, who will assist you with your query. Your query will be answered within 2 business days.

Privacy Policy

InterActive Privacy Policy
Canvas LMS Privacy Policy

Live Lectures Privacy Disclaimer

Please note that some of our courses utilize live video conferencing software in order to deliver live lectures, of which the video recordings are usually uploaded on the platform to reinforce your learning. As such, note that resource, web camera feed or screen-sharing may occur during live lectures in order to support and enrich the live learning experience.

Please be aware that sharing your screen, or sharing your live video camera feed, may expose your appearance on the screen during the lecture, and subsequently, on the video recording of the live lecture, if one is made available. If you do not wish to make appearance in live lecture videos, please join your live lectures with your camera switched off, or, notify your course tutor of such circumstance as needed.